1 Message

Wed, Oct 13, 2021 10:40 PM


Visonic NEXTK85 SMA

I installed a new battery and it still show "low" battery and is offline

Official Employee


641 Messages

Hace 7 m


Good afternoon! Thank you for letting us know you are having this issue with the Xfintiy Home equipment. 

Was this a new battery you installed to replace an old one or one that came with the equipment? Essentially, does it need a new battery other than what it came with or do you need help troubleshooting the low battery indicator? 

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