U

Visitor

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2 Messages

Monday, June 5th, 2023 3:20 PM

Closed

Touchscreen

Screen is dark. Plugged in to powered outlet. No indicator light on transformer. Is this a bad power cord ?

Problem Solver

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743 Messages

9 months ago

Hello @user_9781ee! What device are you experiencing this issue on?

Visitor

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2 Messages

@XfinityJennifer​ 

Touchscreen and power supply replaced by Xfinity technician. 

Everything working fine now. 

Thanks 

Problem Solver

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743 Messages

9 months ago

@user_9781ee I'm so glad to hear it. Thank you for letting us know.

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