Hey @user_d332n6 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out concerning your touchscreen. I am happy to look into this for you.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message": Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_d332n6
Visitor
•
2 Messages
29 days ago
Need touch screen battery replacement
0
0
user_d332n6
Visitor
•
2 Messages
29 days ago
Need touch screen battery replaced
1
0