Hey @user_wd5fvb, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the pairing process for an Xfinity Home sensor. I would be more than happy to offer my assistance looking into this further for you.
Could you please let us know what type of sensor you are trying to pair? Are you replacing a sensor or attempting to add a new sensor? Do you have the Xfinity App and the Xfinity Home app where you can view the Xfinity Home devices?
XfinityDemitrius
Official Employee
•
1.9K Messages
11 months ago
Hey @user_wd5fvb, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the pairing process for an Xfinity Home sensor. I would be more than happy to offer my assistance looking into this further for you.
Could you please let us know what type of sensor you are trying to pair? Are you replacing a sensor or attempting to add a new sensor? Do you have the Xfinity App and the Xfinity Home app where you can view the Xfinity Home devices?
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