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Visitor

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2 Messages

Wednesday, November 9th, 2022 10:36 PM

Closed

Security tablet beeping

Once an hour on the dot the tablet does one beep. I made sure it was plugged in properly and changed outlets. Checked there were no alerts on it. Checked all the devices that transmit to it and they all say their batteries are good and have a good connection. Rebooted the tablet as well but is still happening. 

This conversation has been merged. Please refer the main conversation:

Home touch screen is double beeping

Visitor

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5 Messages

2 years ago

I'm having the same issue with my touch screen. The my account app doesnt even show that I have home security. I know I do because I pay the bill for it every month. I can't get an agent to answer on the chat.

Problem Solver

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493 Messages

2 years ago

There’s another thread started with this issue. It is many pages long. Stupid question but did you check in the upper left corner for any error messages as well as the Home app on your smart phone or tablet? Maybe your router needs rebooted. It is alarming that so many are having this issue. We previously had this occur when the touchscreen didn’t have any cellular service and the touchscreen needed replaced.  I do know that our touchscreen did an update recently.  Call for technical support. You may need a tech visit. 

Official Employee

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618 Messages

2 years ago

Thanks for making our team aware of this. We've got your back. Do you receive any alerts along with the beeps? 

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