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Thursday, May 16th, 2024 9:39 PM

Security Home Screen battery

My Home Screen has continued to beep. The lithium battery pack feels swollen. I need a replacement.

Official Employee

 • 

2.4K Messages

6 months ago

Hey there, user_keci8k, thanks for reaching out through Xfinity Forums regarding your home screen. We would be happy to help you with a replacement. You have reached the right place!  

 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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