U

Visitor

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1 Message

Saturday, July 12th, 2025 1:01 AM

Scam

The number they give you answers as Xfinity billing. [Edit: "possible malicious number"]. How did they get my info!!!

Expert

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111.6K Messages

2 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.1K Messages

2 hours ago

 

user_2lxqyh If a number claiming to be Xfinity billing turned out to be a scam, here’s how they may have gotten your information and what you can do next:

Phishing emails or fake websites where you may have unknowingly entered personal info.
Public records or social media where your name, phone number, or service provider is visible.
Spoofing: Scammers can fake caller ID to make it look like they’re calling from a legitimate number.

What You Should Do Now:
Do not call the number back or provide any more information.
Block the number on your phone.
Check your Xfinity account for any unauthorized changes or charges.
Change your Xfinity password and enable two-factor authentication if you haven’t already.

 

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