Visitor

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1 Message

Friday, May 8th, 2026 6:22 AM

Revovee footage of break in

Had a break in wifi modem gone but cameras are probably not set up right-hand can I do

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Official Employee

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720 Messages

23 hours ago

Hi @user_f9pa7e, really hope you and your family are safe! We'd love to help make sure you are able to protect your living space. You may need to reactivate your cameras in the Xfinity app and this can be done pretty easily by following the steps in the Activate an Xfinity Camera (xCam) using the Xfinity app or Xfinity Home app article. Please let us know if you were able to get the cameras connected again. ❤️

Expert

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117.8K Messages

19 hours ago

Concern moved here to the Home Security Devices help section. 

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