1 Message
question about self monitoring
hello so i have a hobby where i use alarm system equipment and show it off on my youtube channel so i have an newer xfinity door sensor 2 indoor cameras and a doorbell camera also a motion,sensor and i was wondering if i bought an xfinity touchscreen from ebay if i could get the sensors to connect im not really worried about the cameras just the chimes
XfinityKatie
Official Employee
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744 Messages
10 months ago
@user_xrrow9 You are asking a great question, and what a fun hobby to have! YouTube always offers a great place to not only express your creativity, but show off products in the way you want! When it comes to Xfinity equipment, it is not recommended to purchase equipment for any retailer other than Xfinity. This is because often times, equipment being sold/bought on a third party site is still tied to another customer, so we'd have no way to activate that equipment without the original owner contacting us to remove it from the account first. Sometimes, equipment being sold is also our rental equipment, which would then be flagged as requiring a return. So, it is always recommended to get Xfinity equipment directly through us to ensure you receive something that is not tied to another account and something you can own and not rent. Let me know if this helps!
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