1 Message
Outdoor camera issue
I have tried to reach customer service to repair my outdoor camera multiple times. I am only able to get virtual assistance, which takes me in never ending circles of rebooting my system, which does not fix my issue. How do I get actual help? It is impossible to get anywhere with the virtual assistance.
XfinityJeniece
Official Employee
•
2.7K Messages
5 days ago
Hey there, user_idcvz6, thanks for reaching out through Xfinity Forums regarding the issue with your outside camera. I know how important it is to have a working outside camera as I rely on my cameras for security as well. We are a team of live agents on this platform here to help. What issue are you having with your camera? Are you getting an error message?
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