Outage

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Hi there, @user_u1zqul! Thanks for reaching out to us here on the Community Forum and sorry to hear about the downtime. The information we have available would be posted online and in the app via the methods listed here : https://www.xfinity.com/support/articles/check-service-outage Let me know if you are able to see the problem listed via those venues.