1 Message

Wednesday, April 12th, 2023 5:56 PM

No option to arm or disarm system

The Home app let me arm and disarm my security system, and gave me information about activity.  But the app is no longer supported and the new app doesn’t allow me to arm, disarm, or look at different sensors or history.  Is there some way I’m not seeing to do this?


Official Employee


664 Messages

1 month ago

Greetings @user_120d3a thanks for writing our Xfinity Support Team over our Forums. We understand how important it is to arm/disarm your security system, and we are happy we can help. Can you take a look here https://www.xfinity.com/support/articles/arm-disarm-system-from-home-app follow those steps and let me know if you were able to set that up. 

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