1 Message

Wed, Jan 12, 2022 7:10 AM


New touchscreen for Xfinity home

My touchscreen has become very slow and unresponsive.  How can I update my touchscreen to a newer model?


Official Employee


268 Messages

7 m ago

Thank you for contacting customer support through our Xfinity Support Forums. I hope you are doing well. I would be more than happy to offer my assistance troubleshooting the Touchscreen. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

forum icon

New to the Community?

Start Here