Hi there, @user_1phfoe. Thanks for reaching out to us here on the Community Forum and sorry to hear your touch screen is frozen. We have some great tips to help troubleshoot this particular problem at this link : https://www.xfinity.com/support/articles/frozen-touchscreen-controller. Please give those steps a try and let us know if it clears the issue!
XfinityFrank
Official Employee
•
2.8K Messages
2 hours ago
Hi there, @user_1phfoe. Thanks for reaching out to us here on the Community Forum and sorry to hear your touch screen is frozen. We have some great tips to help troubleshoot this particular problem at this link : https://www.xfinity.com/support/articles/frozen-touchscreen-controller. Please give those steps a try and let us know if it clears the issue!
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