U

Visitor

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2 Messages

Saturday, May 31st, 2025 1:42 AM

My touchscreen is blank

The screen is just blank the white light is on at the top and the green light is on at the bottom 

Official Employee

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172 Messages

9 hours ago

Greetings @user_574717 Thank you taking the time to post here on our Xfinity Community Forum. I hope you've had a great weekend. I'm sorry to hear you are experiencing issues with your touch screen. Being able to manage your home security is important. Are you still having the same issue?

Here are some helpful tips to try: https://forums.xfinity.com/conversations/home-security-control/answered-how-to-reset-a-frozen-xfinity-home-touchscreen/602da485c5375f08cd803cf1. Let me know if this helps.

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