Visitor
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2 Messages
My touchscreen is blank
The screen is just blank the white light is on at the top and the green light is on at the bottom
Visitor
•
2 Messages
The screen is just blank the white light is on at the top and the green light is on at the bottom
XfinityQuemekia
Official Employee
•
474 Messages
3 months ago
Greetings @user_574717 Thank you taking the time to post here on our Xfinity Community Forum. I hope you've had a great weekend. I'm sorry to hear you are experiencing issues with your touch screen. Being able to manage your home security is important. Are you still having the same issue?
Here are some helpful tips to try: https://forums.xfinity.com/conversations/home-security-control/answered-how-to-reset-a-frozen-xfinity-home-touchscreen/602da485c5375f08cd803cf1. Let me know if this helps.
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