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user_mkkt1y
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Wednesday, April 15th, 2026 8:52 AM

I can no longer connect my wireless cameras to my LAN following Xfinity’s latest update

I can no longer connect my wireless cameras to my LAN following Xfinity’s latest update.  This has resulted in slower speeds, increased lag times, and overall connectivity and security issues. The only way I can view my live stream camera footage and use its app  is if I lower my Firewall settings, putting my cameras on WAN. I have isolated my 2.4 ghz cameras by assigning  them a different SSID and password. I have used parental controls, assigned each camera a IP reserved addressed, and I have used MAC filtering in the admin tool to deny access when using band steering. Nothing has worked. 


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22 hours ago

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XfinityJeff

Official Employee

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835 Messages

2 days ago

Good morning @user_mkkt1y, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the security camera connectivity, I know how frustrating that can be, but you have come to the right place for assistance. When you try and connect the cameras to the network, are you getting an error?

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user_mkkt1y

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I am not getting an error message when I connect my cameras (2.4 ghz) to the network. My devices connect however, I cannot restrict them to LAN. Prior to March  2026, I used the highest Firewall setting for LAN restriction. Now the same Firewall setting disconnects my cameras and the only way I can view live footage or use the manufacturer’s app is  to lower my Firewall setting to Medium. However the Medium setting still sends the cameras footage via WAN.  I have tried to resolve my LAN issue using MAC filtering and IP reserved, but it didn’t work

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22 hours ago

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XfinityJeff

Official Employee

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835 Messages

Thank you for the information @user_mkkt1y. I am unclear about what you mean by the cameras having to connect via WAN. A WAN, or wide area network, describes devices connected across a large geographic area like a city, not devices connected in the home. Have you tried setting up port forwarding for the devices in the Xfinity app?

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22 hours ago

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