Visitor
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1 Message
How can I download a larger file (HOME SECURITY) than the 2min that it allows?
The app does not have specific preferences for clip lengths. We need to download within a 2-hour window and only have 4 days left to do this before the film becomes inaccessible. Does anyone know how this can be done?
XfinityJeniece
Official Employee
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4.2K Messages
11 hours ago
Hey there, @user_vq2gb1, thanks for reaching out through Xfinity Forums regarding your Xfinity Home video clips. We want to make sure you have the clips you need downloaded. Here is a link on how to download those clips: https://www.xfinity.com/support/articles/download-24-7-video-recording-clips-mobile-app. Let us know if you have any additional questions.
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