Hey there, @user_vr54k4, thanks for reaching out through Xfinity Forums regarding your doorbell. We would be happy to help you with troubleshooting your doorbell. Have you tried to reset the doorbell? Here is a link with the steps, https://www.xfinity.com/support/articles/control-resetting-your-camera.
XfinityJeniece
Official Employee
•
4.3K Messages
18 hours ago
Hey there, @user_vr54k4, thanks for reaching out through Xfinity Forums regarding your doorbell. We would be happy to help you with troubleshooting your doorbell. Have you tried to reset the doorbell? Here is a link with the steps, https://www.xfinity.com/support/articles/control-resetting-your-camera.
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