Thank you for visiting our community forums support page! We recommend changing the batteries on your Xfinity Home devices within two weeks of getting the low battery alert. The Change the batteries in your Xfinity Home devices article will provide you with information regarding the type of battery you'll need for the replacement and detailed instructions on how to replace the batteries.
Take a look at that article and please circle back to let us know if this information helped! 😀
XfinityJustinM
Official Employee
•
1.2K Messages
3 hours ago
Hi @user_ajnuc1,
Thank you for visiting our community forums support page! We recommend changing the batteries on your Xfinity Home devices within two weeks of getting the low battery alert. The Change the batteries in your Xfinity Home devices article will provide you with information regarding the type of battery you'll need for the replacement and detailed instructions on how to replace the batteries.
Take a look at that article and please circle back to let us know if this information helped! 😀
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