Shock24's profile

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1 Message

Sunday, May 5th, 2024 4:38 PM

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Door sensors show open

After storm and lightning.   Door sensors show open.   What can I do to correct?

Official Employee

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1.8K Messages

6 months ago

Hi there @Shock24!  Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum.  We are so glad to hear from you and happy to address your service concerns in any way that we can.  You have reached out to the right team of service experts dedicated to ensuring that you are having the best experience with your service.  Since the storm have you been able to reset your equipment without any issue?

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