New Poster
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1 Message
Door sensor is burning battery in a week
One of my door sensors has been burning through fresh batteries in less than a week. I'm not sure which specific model, but it's in this catagory: XHS2-SE, XHS2-TY or XHS2-UE Door/Window Sensor
Any ideas?
XfinityBecker
Official Employee
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500 Messages
4 years ago
MarkyMark429 - I'm sorry to hear this! The advice I gave to a customer with a similar issue in this thread might be helpful.
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MikeyT68
New Poster
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2 Messages
4 years ago
The thread that was referenced by the Comcast Employee only addresses battery isues with the keypad. What about a door sensor that uses a battery every 2 weeks????
Please advise the proceedure to correct this issue - with the door sensor; NOT the keypad!
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XfinityBecker
Official Employee
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500 Messages
4 years ago
MikeyT68 -
The advice would apply for any device that is draining a lithium battery quickly (Door/Window sensor, Keypad, Motion Sensor, Smoke Detector, etc).
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