Visitor
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3 Messages
Can't connect to cameras from WAN
Gateway modem in bridge mode to Ubiquity router and Axis cameras. I can reach cameras from LAN but not from WAN.
Not sure modem is in full bridge mode because doesn't hand off IP address to router. I feel that the modem is somehow blocking me from logging in.
CCLayla
Gold Problem Solver
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259 Messages
4 years ago
Hi, @user_e7d63, I hate to hear that there seems to be an issue with getting your home security cameras connected fully.
Are you able to check the modem's settings using the admin tool to ensure bridge mode is active?
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user_e7d631
Visitor
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3 Messages
4 years ago
Actually, I cannot. My understanding is that to turn on or off bridge mode I need to connect directly with ethernet cord. I try to log on with the login and password that I wrote down before and it says incorrect login. Gives me no option to recover it.
How can I restore my login?
Thanks
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