6 Messages
Cancel Xfinity Home
When I cancel Xfinity Home, do I need a tech on-site to do anything via my internet gateway? I'll still have internet and mobile. I own the touch screen, but am on number 14 of a 24-month installment plan for the cameras, sensors, ect
Official Solution
XfinityOrlandoM
Official Employee
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1.4K Messages
8 months ago
@user_hxiw2q
Thanks for reaching out to us and regarding your concerns with making changes to your account I'm glad we were able to accommodate you today and thank you for being the best part of Xfinity please enjoy the rest of your day
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XfinityJohnG
Official Employee
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1.2K Messages
8 months ago
Thank you for reaching out to our team here @user_hxiw2q. There would not be any technician needed to remove any equipment, or make any changes on your gateway. That service would be removed and disabled on our end.
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