1 Message
Cameras stopped recording
I recently got home security cameras. I installed them myself and they were working great and recording! Last week they just stopped recording and it will not allow me to start again.
1 Message
I recently got home security cameras. I installed them myself and they were working great and recording! Last week they just stopped recording and it will not allow me to start again.
XfinityArmand
Official Employee
•
1.6K Messages
9 months ago
Hi there @user_cef4c0! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum to voice your service concerns. Addressing your service concern is something that is very important to us because we want to ensure you are having the best experience with your service at all times. You have reached out to the right team, and we are going to get things squared away for you. Please feel free to shoot us a message detailing your issue so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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