2 Messages
All cameras dissappeared
Around 9 a.m. this morning all 5 of my XFinity security cameras disappeared in the XFinity app. How do I get them to reappear? They are no longer alerting me of motion detection or anything. All 5 simply disappeared from the security tab in the app.
Matt0001
Visitor
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3 Messages
1 year ago
I noticed the same thing. However they do all show up in the older Xfinity Home app.
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user_860145
1 Message
1 year ago
All my cameras have disappeared in the app also
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XfinityAirelle
Official Employee
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2.1K Messages
1 year ago
@user_q8eyvp
Hi there! We are sorry to hear that you are having issues with your Xfinity Home security cameras. I understand how important it is to have access to those. Our awesome team will be happy to assist!
Have you already tried resetting the cameras and touchscreen?
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user_s990my
2 Messages
11 months ago
I wanna
know why my cameras are glitching one minute be a dog there next they are disappearing why have the cameras if everyday is a hassle with them or power going out or it’s glitching moments a lot things can happen in a moment
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