Visitor
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1 Message
Your Xfinity account is already linked to another Peacock account.
I keep receiving this error message when trying to activate my Peacock subscription. How can I remove the link that currently exists so that I can active my service?


EG
Expert
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117.7K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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2.2K Messages
2 hours ago
Hi there, @user_l8u1uu. Thanks for reaching out to us here on the Community Forum. We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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