Visitor
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2 Messages
Your Xfinity account is already linked to another Peacock account. PPG_0017_fbc55bc
I previously had a different account through xfinity and had setup Peacock. We cancelled that account and migrated it to a new account for internet and mobile. I've received emails to activate Peacock, but each time I try it keeps telling me it is linked to another Peacock account. I've only setup Peacock with my normal email, so there is no other email accounts used for Peacock previously.
XfinityJulie
Official Employee
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10 Messages
5 hours ago
@user_5e4e77 Good morning and thank you for reaching out to us here on Xfinity Forum.
Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Xfinity Forum Guidelines | Xfinity Community Forum: https://forums.xfinity.com/conversations/guidelines/xfinity-forum-guidelines/602da8fdc5375f08cd20b38c
We certainly want you to be able to enjoy Peacock with your new account - thank you for your continued tenure with us, we so appreciate it!
I am sure we can get this resolved for you!
Have you tried logging into Peacock using the email address you have always used or are you just trying through the email activation link? Peacock: https://www.peacocktv.com/
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