Hey there, user_dfpnk7, thanks for reaching out through Xfinity Forums regarding your account. We are a team of live agents on this platform. How can we help?
user_dfpnk7 I appreciate you sharing those additional details regarding your service as I know how important working service is as a consumer myself who relies on a healthy connection daily. Have you already checked the Status Center page for an update related to the connection in your local area?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I feel you! It is impossible to get through all the automated Red tape and [Edit: Language]! You never get the right options to choose from concerning your issue. It just keeps offering the same useless options over & over! [Edit: Inflammatory] Customer Service!!
We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJeniece
Official Employee
•
3.2K Messages
21 days ago
Hey there, user_dfpnk7, thanks for reaching out through Xfinity Forums regarding your account. We are a team of live agents on this platform. How can we help?
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user_x07rpl
Visitor
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1 Message
20 days ago
I feel you! It is impossible to get through all the automated Red tape and [Edit: Language]! You never get the right options to choose from concerning your issue. It just keeps offering the same useless options over & over! [Edit: Inflammatory] Customer Service!!
(edited)
1
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