Visitor
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3 Messages
You are all evil.
Worst experience of my life using xfinity. I ended my service and then right before hanging up they add “so there will be a confirmation email with a final bill”
like … as if you didn’t scam me for 8 years. Have fun paying that. D13.
XfinityArmand
Official Employee
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2.1K Messages
2 days ago
Hello @user_wq0my3! Thank you so much for taking the time to reach out to Xfinity Support. We are so glad to hear from you and want to assist with your billing concerns in any way that we can. Please feel free to shoot us a private message with your details so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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