user_ui6d1j I know how important my lawn is so I would be reaching out if I were in your shoes too. Our team is here for you and will be happy to submit a ticket to investigate the damage. Please send us a DM with your full name and complete address.
How to Send Us a Direct Message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
For an example of how to send us a Direct Message, check out this link.
You have absolutely wrecked my yard doing maintenance work on cable that needs to be fixed. There is no lawn left where they touched and the buried my direct water lines. It’s terrible. I hope your coming to fix what you damaged. I can send pics.
user_lma8vw feel free to send us a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." If you don't see an icon, you can use this link.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityPeterH
Official Employee
•
2.6K Messages
3 months ago
How to Send Us a Direct Message:
For an example of how to send us a Direct Message, check out this link.
https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e0
0
user_lma8vw
Visitor
•
1 Message
8 hours ago
You have absolutely wrecked my yard doing maintenance work on cable that needs to be fixed. There is no lawn left where they touched and the buried my direct water lines. It’s terrible. I hope your coming to fix what you damaged. I can send pics.
1
0