Hey there, dan69, thanks for reaching out through Xfinity Forums regarding your equipment. You would need to return the equipment in order to avoid any additional charges.
You can take the equipment to your local Xfinity store in your area, or we have an amazing partnership with UPS which makes returning equipment easier than ever! You can take the equipment to your local UPS store, and they will package up your return for you and ship it free of charge. Just be sure to get a receipt for your records and visit https://xfin.tv/3a8fD27 for the most up-to-date locations and store hours. Let us know if you have any additional questions.
XfinityJeniece
Official Employee
•
3.1K Messages
8 months ago
Hey there, dan69, thanks for reaching out through Xfinity Forums regarding your equipment. You would need to return the equipment in order to avoid any additional charges.
You can take the equipment to your local Xfinity store in your area, or we have an amazing partnership with UPS which makes returning equipment easier than ever! You can take the equipment to your local UPS store, and they will package up your return for you and ship it free of charge. Just be sure to get a receipt for your records and visit https://xfin.tv/3a8fD27 for the most up-to-date locations and store hours. Let us know if you have any additional questions.
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