U

Visitor

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2 Messages

Sunday, January 30th, 2022 9:42 PM

Closed

Xi6 factory reset

I bought a Xi 6 cable box on the secondary market how can I factory reset it to get the previous owners info out of it so I can activate it. 

Gold Problem Solver

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5.9K Messages

3 years ago

I am not aware of this box being available for resale. It looks like the previous person using the box did not return it to Comcast.

Gold Problem Solver

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5.9K Messages

3 years ago

I will move your post to the Customer Service forum for help in this matter.

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