6 Messages
Xfinity worst internet company out there
Xfinity [Edited: "Language"] this is the third time that I have tried to post my message and when I try to send it it takes me into their special offers it takes me to their AI I can't even post what I have to say that's how Shady Xfinity is and I bet this one won't post either I'll be real surprised if it does but I would contact your FCC BBB State Attorney General's office consumer protection reach out to them file a complaint with them about Xfinity and if they know how to do their job right they will investigate it and hopefully Xfinity gets a huge [Edited: "Language"] fine just like they charge a huge [Edited: "Language"] whatever they want on your monthly bill my bill has gone from $30 a month to $100 or more for just the internet I don't even have any extras yeah they're unbelievable they're probably the worst internet company out there.
XfinityJeniece
Official Employee
•
3.5K Messages
9 months ago
Hey there, user_4gnks6, thanks for reaching out through Xfinity Forums regarding your connection. I know how important it is to have a bill within your budget, and we want to ensure that you are happy with your services. I would be happy to see what promotions we have available to help with your billing rate.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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