Visitor
•
7 Messages
xfinity will not refund for services that weren't used. Is anyone else having this problem?
xfinity will not refund for services that weren't used. Is anyone else having this problem?
Visitor
•
7 Messages
xfinity will not refund for services that weren't used. Is anyone else having this problem?
Again
Expert
•
33.7K Messages
23 hours ago
@user_121234
What are the circumstances?
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user_121234
Visitor
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7 Messages
23 hours ago
@Again : Services were never activated, however, they took payment out.
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0
Again
Expert
•
33.7K Messages
21 hours ago
@user_121234
Even though the service wasn't activated did you cancel within the 30 days ?
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0
user_121234
Visitor
•
7 Messages
3 hours ago
@Again
Yes. The agent messed up. He cancelled then tried to backdate but the system wouldn't allow him. That was the wrong order of steps. He was supposed to backdate then cancel. What do you recommend in that scenario?
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