Xfinity Wifi On Demand passes are no longer available

Apologies for any confusion we may have caused. 

Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots give you fast, convenient WiFi and are free to Xfinity Mobile customers and eligible* Xfinity Internet and Comcast Business Internet customers.

On certain devices the web browser may serve a default start page, such as google.com, from the cache on your device instead of from the web. Please try refreshing your browser page, or try going to a new website, and you should get redirected to the Xfinity WiFi sign-in page.

If the problem persists, please check your device’s DNS settings are set to obtain the DNS server address automatically (typically found where your network or WiFi connections are located).

Troubleshooting General Xfinity WiFi Connectivity

• Many things can affect WiFi connections, including:
  • How close you are to the WiFi hotspot
  • Buildings, trees, or other things getting in the way
  • The device type.
• If xfinitywifi isn’t on the list of available networks, you’re probably not at an Xfinity WiFi Hotspot.
  • Check the hotspot location map in the Xfinity app or online at wifi.xfinity.com or in the Xfinity WiFi Hotspots app for Apple and Android.
• If xfinitywifi is on the available network list, and you still can't connect, check your device to see how many signal bars there are.
  • If you only have one or two bars, you might have to move closer to where the signal is coming from.
  • If you still can’t get online and your Xfinity ID and password are correct, it is possible that we’re having a service issue.

Troubleshooting Secure Xfinity WiFi Connectivity

• If the SSID or network name XFINITY isn’t on the list of available WiFi networks, you’re probably not at an Xfinity WiFi Hotspot that supports secure connections to Xfinity WiFi.
• If you’re using the Xfinity WiFi Hotspots app and you can’t connect to secure Xfinity WiFi, make sure you have the security profile installed.
  • For Apple users, try choosing Sign in as a different user in the app settings menu.
• If you change the password for the account, you’ll have to sign in to the Xfinity WiFi Hotspots app again, or you’ll have to reinstall the security profile at wifi.xfinity.com to reconnect.

  *Restrictions apply. Not available in all areas. Access to Xfinity WiFi Hotspots included with Xfinity post-pay Internet. Not available to Xfinity Prepaid customers.

If needed, you can purchase an Xfinity WiFi pass + by following the directions outlined here: https://www.xfinity.com/learn/internet-service/wifi

Please let us know if you have any other questions.