@Again​ : It's probably a reference to https://internet.xfinity.com/ which has this notice:

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I too am very disappointed the XFi website is going away. I do all of my interneting on my desktop, and my phone doesn't have enough memory left in it to even download the app. This is VERY disappointing..

@Again​ I got this email today:

The xFi website is going away

@user_37e1f3​ 
It's not just for cell phones, I have verified with live chat, it's for all of us, including desktop pc and laptop users. It's safe to go ahead and download the app link  in the email notice now prior to the June retirement of the website. No need for another phone at all. The email simply isn't clear enough and makes it seem like it's only for cell phones, but that's not the case here. 

Apps from Apple and Google ONLY run on iOS and Android devices - you cannot use them on a Windows computer, which most people have. Go and read the reviews for the app - people HATE it - it doesn't even work half the time:

https://play.google.com/store/apps/details?id=com.xfinity.digitalhome&showAllReviews=true

@user_6f2b7e​  well if you have a Windows 10 OS for your desktop like I do, you can only get apps from the Microsoft app store, and I searched there for the XFi app to no avail. The app is only available for Android or Apple phones as far as I know.. So in my case I'm just SOL..

@user_37e1f3​ 

I'm going to try to put the app link that's in the email I got from Xfinity. I hope it works...

https://www.xfinity.com/apps?rid=4393396555&mid=20220429_Adhoc_TRN_xFiPortalSunsetNotification

@user_37e1f3​ 

I confirmed with Xfinity that it's for everyone, not just for cell phones, so the download can be down now, no need to wait until June. If the link I posted above doesn't work, get on a chat with them and let them walk you through the download since it's not easy for you to get to it. Be patient, and keep trying if you get someone who is clueless and can't help you. Good luck!

I tried on my computer, and it will not download the xFi/xfinity app. If you have Windows on your computer, you can only download from Microsoft. They do not have the Xfinity app.  If you see Xfinity talking about the xFi app they only refer to mobile phones, iPhones and Androids, do not mention PC's or Desktops.   

@BruceW​ Exactly. Just for fun I tried to install the app on my Win10 PC in MS Edge - it gave me the option to install on one device, a Samsung SM-G973N smart phone, which ISN'T MY PHONE! Somebody hacked into my WiFi router! I have the Wifi hotspot disabled - did Comcast sneakily re-enable it for everyone again? A year ago every time I had to reboot the modem it changed my choice and re-enabled the hotspot. Also, I have a 2015 Chromebook - the Google Play store says that app will not work on my Chromebook - what the heck? Edit: Chromebook runs Android 4.4, that's why the app won't work - how nice of Xfinity to not make the app backwards compatible with older devices - Android 7.1 wasn't released until December 5, 2016, many devices were still available for sale with older versions for years after, so you might have a 4 yr old Android device that the app won't run on - that's bad engineering. I would bet there are plenty of phones and tablets out there owned by Xfinity customers that won't be able to use the app, and therefore will not be able to control their WiFi service.

Edit: Forget the question about whether my WiFi hotspot was turned back on - it wasn't, and I wasn't hacked - that Samsung phone is what the NOX Android emulator I have installed on my PC uses as the device it's emulating, that's why it showed up on the device list - NOX must use WiFi to access the net, it can't use your hard wired ethernet connection because it's emulating a wireless phone.

@Xindefinite​ 

You say try them all...most aren't technical enough to try just one...the world isn't ending...well it is for some.

But if one doesn't have a smart phone, what are the chances they would understand how to configure or use MEMU/BlueStack?  And what if they don't want to get a google account just to download and use the BlueStack app?  What about older folks that use flip phones?  Good luck being able to even see what's on the screen, let alone using those small 3 character-per-key phones. 

I have three Xfinity accounts at three different locations.  One location, in the mountains, has the Xfinity gateway.  At this mountain location, cell phone signal is non-existent.  What do I do there?

What about my 99 year-old mother-in-law who doesn't have any cell phone?

That email was the worst explanation of what will work and will not work anymore.  Do you have to have the app to add a new email account, or make any configuration changes to your web email? 

@Xindefinite​ You'll have to download and install the latest version of Bluestacks to use the Xfinity app - the version I have is based on Android 5 and the app won't work on it - and Bluestacks takes forever to load and is not easy to use even for a computer literate person. I have the NOX emulator too (V7.0.1.3 from 2021) and that's not exactly easy to use either. I just tried to install the app on NOX and it won't install. Your average person will have absolutely no clue what an emulator is or how to use one. Ok, just installed the newest version of NOX, it loads much faster now and I was able to install the app - I also installed the latest Bluestacks emulator and have been waiting minutes for it to load - it's going to get uninstalled it's such a slow pig. NOX isn't much faster to load. Note: If you want to mess with Bluestacks don't install the "X" version - that is just for playing online games, you cannot install apps in it.

@anon86290​ Don't mess with Bluestacks - it's a boggy mess and hard to use even for someone who has been programming and using computers since the Commodore Amiga. You and your grandmother need Google accounts (free and easy to create), and I suggest you download and install the NOX Android emulator on your PC's, then sign into Google Play and install the Xfinity app - it's actually pretty easy, just be patient while NOX installs and starts up - it will take over 5 minutes to install, and almost 2 minutes to load after you start it. AFAIK this will have no effect on the Xfinity email/voicemail site - if you think about it, Xfinity really can't get rid of that - you can access everything about your account(s) from https://connect.xfinity.com/

You can get NOX here:

https://www.bignox.com/

P.S. I have a new dumb flip phone from AT&T (they phased out 3G service, had to get a new one), and it can access the internet via WiFi - but it's so slow I wouldn't dream of trying to use the phone to install the Xfinity app - just moving the cursor takes a second or two, and of course you have the tiny screen problem too.

@XfinityRoberto​ 

Hi,

So you are saying that the email that went out, with subject, "We’re changing how you access Xfinity xFi", and said "The xFi website is going away, and "will no longer be available", was incorrect, and only certain functions/features will only be available through an app?  Can you tell us what functions/features are affected?

Thanks.

Upon further research, there should be no changes in features. We apologize for the confusion. You should dtill have access to all the same features as before. 

What? So the xFi website is not going away now?

Hi there @RandomIdiot, I apologize about the confusion on our xFi website. The xFi website will be going away on 06/07/22. You can still enjoy the same great features by downloading the free Xfinity xFi app to manage your WiFi and devices. Get it now on the App Store or Google Play.

So, just want to try to clarify. What I am getting from this comment and the other comments, is that the site to modify and test our WiFi is going away. However, all the OTHER sites for our Xfinity account stuff (i.e. Xfinity email account, Xfinity bills, and Xfinity homepage) will still be active and be accessible via any internet browser and any device (Windows, Apple, Android, etc.)?

@user_37e1f3 The Xfinity App is only available on the App store for iOS devices, and the Google Play store on your Android or certain Chrome devices. I see you have a Windows device, and you may only have access to the Windows Store which does not support the app at this time. That does mean you would not be able to download the app from your laptop at this time. I have a Windows Surface Pro, so I am in the same situation as you. We are always working to expand so this could change. I know that is not the news you wanted to hear, but I hope that answers your question. 

@BruceW​ yeah there lies my problem. It's really too bad, I really liked Xfinity's website, but now guess I'll have to go without access to any of my wifi settings etc. That really sucks. Well thanks for listening to me vent anyways! 😆

It appears those of us who use a Windows based OS, are out of luck.

If this is how a change is rolling out in 2022, maybe they should not retain our business. Offering practical tools to customers online is a basic service. App or no app. 

@anon86290, I really appreciate you sharing these details with us and I am sorry for any confusion or inconvenience caused.Was there anything else I can address for you at this time?

@user_950132​ Not true.

I have three accounts at three locations.  Two use my own Netgear Nighthawk R6400 wifi routers with older Comcast rented modems, and one uses an Xfi gateway (I was lazy).  It's not true that only gateway users got this email.  I got two emails, one for my gateway account, and one for my non-gateway account.  A third account got nothing.

It's also not true that you need the app to set up a gateway account.  For my gateway account, when I set it up, it insisted that I download and use the app, but that was not really necessary.  They just want you to use the app.  I was able to set it up without the app.

Finally, we've been told on this thread, by an Xfinity employee, that the xFi site is not going away, and all of it's functions will remain.  See above.  But, we'll just have to wait and see what really happens on June 7, 2022.

@Xindefinite​ That clip from Airplane is a perfect description of the world we live in now.