Visitor
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1 Message
Xfinity visa gift card expired before activation
I was sent a prepaid Visa card that was misplaced and never used or activated. I found it today and it is now expired but I saw on this forum that xfinity has sent a new card for customers with this exact situation. I am wondering what I need to do to initiate this process to see if I can also get a replacement card since mine was also never activated. Thank you so much in advance.
CCCassandra
Problem Solver
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502 Messages
2 years ago
Hi @user_5a85e4, thank you for visiting us on the Xfinity Forums for help with checking into this Visa card issue. It looks like you've already sent a direct message, so we'll reply there to continue.
However, as a friendly reminder for the future, sending unsolicited private messages to our team, another Official Employee, or any other forum user does violate our Xfinity Forum Guidelines (found here: https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Guidelines/td-p/3115028) and our Xfinity Forum Acceptable Use Policy (found here: https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Acceptable-Use-Policy/td-p/2618379).
Instead, we ask that you please create a public post with your question/concern and wait for an official employee to respond and request you send a direct message when needed. Thank you for understanding!
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