Anon296804's profile

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66 Messages

Tuesday, December 16th, 2025 1:02 PM

Xfinity telephone spoofing FRAUD ALERT!

I'm not sure where to report this, but yesterday, December 15, 2025, I received a call from an Xfinity phone number (1-800-266-2278) from a man who addressed me by name. He said he was calling to inform me that the security of my Xfinity modem had been compromised and it was being used by people all over the world. The man had a strong South Asian accent (from India maybe?). At first I believed him, especially since the call appeared to come from a legitimate Xfinity phone number. Then I became suspicious when he kept going into further detail, more detail than I thought a real Xfinity technician would go into. When I told him I wanted to call Xfinity myself regarding this issue, he immediately hung up. BEWARE. 

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Official Employee

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2.6K Messages

2 hours ago

 

Anon296804 Hello there! Thank you for bringing this to our attention! You were smart to call our Xfinity customer service line directly before providing any sensitive information. You can find more great tips to help protect you from potential fraud here at this link https://www.xfinity.com/support/articles/protecting-from-fraud .

 

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