Visitor
•
1 Message
XFINITY SUPPORT
Recently the xfinity team changed wires outside my house, the outage was due to lightning 🌩. They restore the internet connection and left saying a contractor company would come to bury the wires in the lawn. Worst company ever just started digging through my lawn without any consent or prior notice. Now they have damaged a portion of my sprinkler line and its leaking heavily. I need to get it fixed ASAP its a HOA community and I need to keep my grass in good condition all the time. Please tell me what should I do next to expedite this issue
XfinityJeff
Official Employee
•
1.3K Messages
3 hours ago
Good morning @user_cdt8fm, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues with the damage to your sprinkler system, but you have come to the right place for assistance with this issue. I see you have already sent us a direct message. For future reference, please keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines, but we will work with you there.
0
0