Visitor
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1 Message
Xfinity support
Hi! I just placed my Xfinity order today, but I forgot to click my friend's referral link before completing checkout. Since my order is still pending and fresh, can you please manually add their referral details to my account so we both receive the Refer-a-Friend credit?
A chat agent told me I had to call, but I am uncomfortable speaking on the phone and need to handle this entirely via text. Thank you for your help!
XfinityJanelle
Official Employee
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2.4K Messages
4 hours ago
@user_up5ij0 Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the refer a friend program. I would be more than happy to offer my assistance looking into this further for you. The order must be setup using the link that is provided. There would not be a way to add it after the fact to the order.
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