Visitor

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1 Message

Friday, June 26th, 2026 2:22 PM

Xfinity Support

I need to stop my NOW service on July 5 2026. I have called and asked the AI assistant and neither routes have provided any support. Please confirm my service will be canceled and my account will be deactivated. 

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Official Employee

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2.3K Messages

7 hours ago

Hey @user_n7h2fm , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your NOW service. I would be more than happy to offer my assistance looking into this further for you. We have received your DM and will be responding shortly. 

Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, but I look forward to further assisting you.

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