Visitor

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3 Messages

Saturday, June 13th, 2026 9:39 PM

Xfinity support

The Xfinity Now public hotstop on [Edited: "Personal Information"] is frozen and I am no longer able to connect  to it. As this is my primary form of connectivity and it is a service I paid for and am continuing to pay for it would be appreciated if this is resolved quickly.

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Official Employee

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702 Messages

6 hours ago

Hi user_wu7fjx, thanks for taking the time to post here on the community forums to reach out! I'm sorry that you haven't been able to get a connection. Just to confirm, are you able to connect to other Xfinity hotpots nearby without a problem?

 

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