Xfinity Support

@user_gb1mmb 

My email is stuck in a loop redirecting to the account-email-information support article on all browsers. I need tier 2 agent to verify my email status settings and re-provision my mailbox. 

When was the last time you logged in to webmail?

Are you a new customer?  If so, you won't have a comcast.net email, only an XfinityID.

Have you migrated to Yahoo! Mail?  If so you would go here https://login.yahoo.com or https://mail.yahoo.com and log in with your comcast.net credentials.

Hello @user_gb1mmb thank you for reaching out on our community Forum! do you remember the last time you signed in to your Xfinity email? Was it within the last nine months?