Visitor
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1 Message
Xfinity Support
I’ve had several techs come out to my apartment and they all say the same thing wait for a construction team. I’ve waited over 6 months with internet that continuously disconnects and runs slower than it’s supposed to. Is there a construction team number I can connect or someone I can talk to.
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EG
Expert
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116.9K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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2.1K Messages
5 hours ago
Hi there, @Colin.l! Thanks for reaching out to us here on the Community Forum. Sorry to hear about the continued internet trouble. We can check and see what we can find out about construction involvement. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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