Visitor
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1 Message
xfinity support
I have water running down the road and going into the box at the end of my drive.
Water has been standing in a puddle next to the cover. I can see a small PVC pipe on the ground.
It can't be a water line because that is on the other side of the road from installation of equipment.
Would like if this could be checked out.
[Edited: "Personal Information"]
XfinityJeniece
Official Employee
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3.8K Messages
5 days ago
Hey there, @user_ge1vf5, thanks for reaching out through Xfinity Forums regarding the issues with the damage. I would be happy to help you with getting a claim submitted for this. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
(edited)
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