Visitor

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1 Message

Monday, March 2nd, 2026 4:54 PM

Xfinity support

We need a technician to come and hook up the cable that was buried and remove the Temporary cable that was originally connected that is laying across our driveway. 

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Official Employee

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693 Messages

2 hours ago

Good morning @user_axd8o9, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. You have come to the right place for assistance with this issue. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it

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