Xfinity Support

Getting error message when adding iPhone to a cart.im working on adding a new line but getting an error.

Sorry, looks like we are having technical difficulties

tried to troubleshoot already. Used different devices, cleared cache, checked cookie settings, Xfinity chat assistance is worthless. It’s frustrating.

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XfinityDena

Official Employee

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3.7K Messages

1 month ago

We are aware of this issue @user_r8qzt7 and do not have an estimated resolution. We do suggest retrying your order at a later time. We are sorry for this inconvenience.

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user_mhxde0

Visitor

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1 Message

Yes it's useless. I cannot upgrade my phone and I don't know why

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25 days ago

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XfinityShawn

Official Employee

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1.9K Messages

user_mhxde0 A fix is still in the works, with no estimated time of restoration.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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25 days ago

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user_216185

Visitor

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2 Messages

22 days ago

I’m having the same issue. Very frustrating. Maybe time to switch providers

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Customer Service

user_r8qzt7