Visitor

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1 Message

Friday, September 12th, 2025

Xfinity Support

Hello,

I am moving out of state and need to cancel my account but the only option is to wait for a callback. How do I cancel my account today?

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Official Employee

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2.2K Messages

3 hours ago

Hey @user_4yjkh6, thank you for taking the time to reach out to us via our official Xfinity Forums Community support page. We would be more than happy to assist with your move and see if we can provide services to your new home. We will try and make it the easiest part of your move. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help. 

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