Visitor
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2 Messages
Xfinity Support
So far ive had multiple days of every month having my internet be on and off from the same spot every week can i get compensated for having at least a month in days of having no wifi its kinda frustrating trying to get to a support page to ask this question give us an email to complain to this is too much work to get here please resolve this issue in any way shape or form we have had at least 40 timnes when the wifi is out for hours at a time even half a day leaving us out of doing anything.
XfinityFrank
Official Employee
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1.7K Messages
10 days ago
Hi there, @Steiny55! Thanks for reaching out to us here on the Community Forum and sorry to hear you've been having internet trouble. These days, a solid connection is super important. We can definitely assist right here. When the service was down, did you see an area issue showing on the XFINITY App or try any troubleshooting via the app?
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