Xfinity support

I have been trying to get a real person on the phone for OVER AN HOUR. THIS IS THE WORST COMPANY I HAVE EVER DELT WITH IN MY LIFE. I made my scheduled payment last night and my service was still canceled any way. I need it turned back on NOW. YOU ARE LITERALLY ROBBING ME OF A SERVICE I PAID FOR. It is disgusting that you make it this difficult for your customers to get help.

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user_k79qeb

Visitor

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2 Messages

3 days ago

Someone [Edited: "Language"] help me [Edited: All Caps]

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XfinityJorge

Official Employee

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2.2K Messages

user_k79qeb Hello there and Good Morning! Thank you so much for taking the time out of your day and we are here to work with you to see what is going on with your account. To get started please send us a DM with your complete name and service address?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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3 days ago

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Customer Service

user_k79qeb

Xfinity support

user_k79qeb

XfinityJorge

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